TERMS AND CONDITIONS
Welcome to On Demand Couriers!
On Demand Couriers is owned and operated by On Demand Couriers LTD.
These are the terms and conditions for:
The following terms and conditions apply to the “On Demand Couriers” website. This includes the mobile and tablet versions as well as any other version of “On Demand Couriers” accessible via desktop, mobile, tablet, social media or other devices.
PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE ACCESSING, USING OR OBTAINING ANY MATERIALS, INFORMATION OR SERVICES.
1. ACCEPTANCE OF TERMS
This agreement sets forth legally binding terms for your use of On Demand Couriers. By using On Demand Couriers, you agree to be bound by this agreement. If you do not accept the terms of this agreement, you should leave On Demand Couriers websites and discontinue use of the platform immediately. We may modify this agreement from time to time, and such modification shall be effective upon its posting on “On Demand Couriers”. You agree to be bound by any modification to this agreement when you use On Demand Couriers after any such modification is posted; it is therefore important that you review this Agreement regularly.
You represent and warrant that your use of the services does not violate any applicable law or regulation. On Demand Couriers may, in its sole discretion, refuse to offer the services to any user and change its eligibility criteria at any time. This provision is void where prohibited by law and the right to access the services and the website is revoked in such jurisdictions.
You may use the services only in compliance with these terms and all applicable local, state, national, and international laws, rules, and regulations.
By using the services, you represent and warrant that you have the full right, power and authority to enter into this agreement and to fully perform all of your obligations hereunder. You further represent and warrant that you are under no legal disability or contractual restriction that prevents you from entering into this agreement.
By providing On Demand Couriers with your email address and phone number you consent to our use of your email address to send you notices about the service and products, including those required by law. We may also use your email address and phone number to send you notifications and other messages, such as changes to service features, news, and special offers on our products. If you do not wish to receive these emails, you may opt-out of receiving them by sending us your withdrawal request via the contact information or by using the "unsubscribe" option in the emails or mobile notifications. Opting out may prevent you from receiving emails about updates, news or offers.
On Demand Couriers provides parcel delivery services in the United Kingdom.
The user can request and hire our services through our Booking request form.
To request a quote, click on the following link:
The services will be provided according to the following provisions:
Up to £500 maximum liability per Sameday delivery only if the value of the goods is declared at the time of booking, otherwise it is limited to £100 per Sameday delivery.
3(a). BUSINESS ACCOUNT DISCOUNT
4. YOUR RIGHTS AND OBLIGATIONS.
Before contracting our services, please take into account the following provisions:
All payments to On Demand Couriers are handled securely. Services will be paid through “Stripe” (payment platform available on the website). Payment will be debited from your credit card or debit card immediately on you placing the order for the service you have purchased. Upon processing a transaction, we will issue you with an electronic transaction receipt which will be sent to the email address you provide.
Your payment information will be treated and safeguarded with total security and with the exclusive purpose of processing the purchase of the services. On Demand Couriers reserves the right to contract any payment platform available in the market, which treats your data for the exclusive purpose of processing the purchase of the services.
6. THIRD-PARTY MATERIALS.
“Third-Party Materials” means any content, images, videos, texts or other material that is owned by a third party, such as stock images, videos and texts. Such Third-Party Materials are subject to the applicable third-party terms and licenses, and may only be used as permitted by such terms and licenses.
All materials on “On Demand Couriers”, including, without limitation, names, logos, trademarks, images, text, columns, graphics, videos, photographs, illustrations, artwork, software and other elements are protected by copyrights, trademarks and/or other intellectual property rights owned and controlled by On Demand Couriers or by third parties that have licensed or otherwise provided their material to the platform. You acknowledge and agree that all Materials on On Demand Couriers are made available for limited, non-commercial, personal use only. Except as specifically provided herein. No material may be copied, reproduced, republished, sold, downloaded, posted, transmitted, or distributed in any way, or otherwise used for any purpose, by any person or entity, without On Demand Couriers prior express written permission. You may not add, delete, distort, or otherwise modify the material. Any unauthorized attempt to modify any material, to defeat or circumvent any security features, or to utilize On Demand Couriers or any part of the material for any purpose other than its intended purposes is strictly prohibited.
8. COPYRIGHT COMPLAINTS
On Demand Couriers respects the intellectual property of others, and expects users to do the same. If you believe, in good faith, that any materials provided on or in connection with the On Demand Couriers website infringe upon your copyright or other intellectual property right, please send the following information to:
9. PROHIBITED ACTIVITIES
The content and information available on the website (including, but not limited to, data, information, text, music, sound, photos, graphics, video, maps, icons or other material), as well as the infrastructure used to provide such Content and information, is proprietary to On Demand Couriers or licensed to the On Demand Couriers by third parties. For all content other than your content, you agree not to otherwise modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell or re-sell any information or services obtained from or through the website. Additionally, you agree not to:
10. DISCLAIMER OF WARRANTIES
On Demand Couriers will provide its services with reasonable skill and care but does not give any guarantees, warranties or representations in respect of any other person's services.
Because of the nature of the Internet On Demand Couriers provides and maintains The Website on an "as is", "as available" basis and makes no promise that use of The Website will be uninterrupted or entirely error free. We are not responsible to you if we are unable to provide our Internet services for any reason beyond our control.
Our website may from time to time contain links to other web sites which are not under the control of and are not maintained by us. These links are provided for your convenience only and we are not responsible for the content of those sites.
Except as provided above we can give no other warranties, conditions or other terms, express or implied, statutory or otherwise and all such terms are hereby excluded to the maximum extent permitted by law.
You will be responsible for any breach of these terms by you and if you use the website in breach of these terms you will be liable to and will reimburse On Demand Couriers for any loss or damage caused as a result.
On Demand Couriers will not be liable in any amount for failure to perform any obligation under this agreement if such failure is caused by the occurrence of any unforeseen event beyond its reasonable control including without limitation Internet outages, communications outages, fire, flood, war or act of God.
These terms do not affect your statutory rights as a consumer which are available to you.
Subject as aforesaid, to the maximum extent permitted by law, On Demand Couriers excludes liability for any loss or damage of any kind howsoever arising, including without limitation any direct, indirect or consequential loss whether or not such arises out of any problem you notify to On Demand Couriers and On Demand Couriers shall have no liability to pay any money by way of compensation, including without limitation all liability in relation to:
11. THIRD PARTIES
On Demand Couriers contains Content of third-party licensors to On Demand Couriers, which is protected by copyright, trademark, patent, trade secret and other laws. On Demand Couriers owns and retains all rights, title and interest in the Content. On Demand Couriers hereby grants to you a limited, revocable, non-sublicensable license to Stream and/or view the Content and any third party Content located on or available through On Demand Couriers or service (excluding any software code therein as set forth above) solely for your personal, non-commercial use in connection with viewing On Demand Couriers and using the Service.
Any dealings with third parties included within or on On Demand Couriers involving the delivery of and payment for goods and services, or any other terms, conditions, warranties, or representations associated with such third parties, are solely between you and that third party. On Demand Couriers is neither responsible nor liable for any part of such dealings or promotions. Any reference to any third party or the products or services of any third party on On Demand Couriers does not constitute an endorsement or recommendation of such third party or the product or services of such third party by On Demand Couriers or any of its employees, officers, independent contractors, agents or other representatives. Any reference to any third party on On Demand Couriers is provided to you for informational purposes only. On Demand Couriers encourages you to conduct your own research and due diligence regarding such third parties and their products and services. While On Demand Couriers works to ensure the information on On Demand Couriers is current and accurate.
12. SECURITY COMPONENTS
You understand that On Demand Couriers and software embodied within On Demand Couriers may include security components that permit digital materials to be protected, and that use of these materials is subject to usage rules set by On Demand Couriers and/or content providers who provide content to On Demand Couriers platform. You may not attempt to override, disable, circumvent or otherwise interfere with any such security components and usage rules embedded into On Demand Couriers.
13. ELECTRONIC COMMUNICATIONS
No responsibility will be accepted by On Demand Couriers for failed, partial or garbled computer transmissions, for any computer, telephone, cable, network, electronic or internet hardware or software malfunctions, failures, connections, availability, for the acts or omissions of any service provider, internet accessibility or availability or for traffic congestion or unauthorized human act, including any errors or mistakes.
You agree to defend and indemnify On Demand Couriers from and against any claims, causes of action, demands, recoveries, losses, damages, fines, penalties or other costs or expenses of any kind or nature including but not limited to reasonable legal and accounting fees, brought by third parties as a result of:
15. CHANGES AND TERMINATION
We may change the website and these terms at any time, in our sole discretion and without notice to you. You are responsible for remaining knowledgeable about these terms. Your continued use of the site constitutes your acceptance of any changes to these Terms and any changes will supersede all previous versions of the terms. Unless otherwise specified herein, all changes to these Terms apply to all users take effect. Furthermore, we may terminate this agreement with you under these Terms at any time by notifying you in writing (including by email) or without any warning.
16. PERSONAL DATA
This Agreement and any rights and licenses granted hereunder, may not be transferred or assigned by you, but may be assigned by On Demand Couriers without restriction.
18. INTEGRATION CLAUSE
You agree that any dispute, claim or controversy arising out of or relating to these Terms or the breach, termination, enforcement, interpretation or validity thereof or the use of the Team Up App, will be settled by binding arbitration between you and Team Up, except that each party retains the right to bring an individual action in small claims court and the right to seek injunctive or other equitable relief in a court of competent jurisdiction.
Headings are for reference purposes only and in no way define, limit, construe or describe the scope or extent of such section. Our failure to act with respect to a breach by you or others does not waive our right to act with respect to subsequent or similar breaches. These terms set forth the entire understanding and agreement between us with respect to the subject matter therein.
21. FINAL PROVISIONS
These Terms are governed by the UK laws. Use of our website is unauthorized in any jurisdiction that does not give effect to all provisions of these Terms, including, without limitation, this paragraph.
Our performance of these Terms is subject to existing laws and legal process, and nothing contained in these Terms limits our right to comply with law enforcement or other governmental or legal requests or requirements relating to your use of our Platform or information provided to or gathered by us with respect to such use.
If any part of these Terms is found to be invalid, illegal or unenforceable, the validity, legality and enforceability of the remaining provisions will not in any way be affected or impaired. Our failure or delay in enforcing any provision of these Terms at any time does not waive our right to enforce the same or any other provision(s) hereof in the future.
Any rights not expressly granted herein are reserved.
22. CONTACT US
If you have questions or concerns about these terms, please contact us through our contact page or through the following contact information:
On Demand Couriers Ltd
London, United Kingdom
TEL: 0203 411 5112